Do you have cracked or dented drywall that needs repairing? Finding the right drywall repair service to fix damaged drywall in your home can be stressful.

You need to know the contractor you hire is trustworthy, will provide quality work, and will respect you and your home.

At Benjamin Painters, we get it.

We know how important it is that you feel confident you’ve chosen the best drywall repair service for your home. After all, your home is precious.

You’ve invested a lot of love, time, and care into it and those values should be reflected by your contractor.

To help you choose the right drywall repair service in Virginia for the job, we’ve put together a collection of hiring tips to follow.

We’ve also compiled a few questions to ask your prospective contractor before starting your drywall repair job.

Continue reading to learn what you should know to hire the best drywall repair service in Virginia.

Steps for Choosing the Best Drywall Repair Service

Our experts created the following guideline to help you choose the best drywall repair service for your Virginia home.

Follow these steps to find a contractor you can trust, who knows what they’re doing, provides quality work, and will solve your drywall problems efficiently.

1. Establish the Project Scale

The first thing you should do before hiring a drywall repair service is to examine the damage. Depending on how bad it is and how extensive the repair, you might put more or less investment into what contractor company you choose.

For instance, if you have a tiny dent in your wall made by falling furniture, you may be able to complete the repair yourself or be less invested in what contractor you hire.

But, if you have severe cracking, sagging damage, or water damage, the repair will be much more extensive and you will require professional help.

If the structural integrity of your home has been compromised, you’ll need a technician that can fix the damage and ascertain the underlying problem.

At Benjamin Painters, each of our professional technicians possess an average of 15 years experience in the trades. Additionally, we deliver outstanding customer service. When you hire our team, you know you’re getting the best drywall repair services.

2. Do Your Research

Conducting thorough research before hiring a drywall contractor in Virginia is very important—especially if the job will be time-consuming and have a large impact on your household while it gets done.

One way to start researching contracting companies is by looking at websites like the Better Business Bureau. These websites offer customer reviews and accreditation that can be a good sign of a contracting company’s quality.

There are a few important marks indicating if a business is professional and can be trusted to handle your drywall repair needs. When researching a contracting company, check to see if:

• The technicians are licensed and insured
• The technicians arrive in a company vehicle
• The technicians possess all the necessary tools
• You have the option to schedule an appointment
• The company offers up-front pricing
• The company offers a guarantee

The team at Benjamin Painters checks all these boxes. We pride ourselves on our professionalism and dedication to excellence.

3. Be Sure to Get References

Has someone in your social circle hired a drywall repair company previously? If so, would they recommend them?

It’s certainly worth asking your friends and family if they know a good company they could recommend. Not only will they be able to give you a first-hand review of their experience, but you can also see the work completed for yourself.

If your social circle does not know a good company or you would like further references, one way to see if a company is trustworthy is through their online reviews.

Google My Business reviews tend to be a particularly excellent place to read a range of ratings for a business. You can also see the frequency of reviews to ensure that the feedback you’re reading is current.

4. Create a List of Questions

Having a list of prepared questions to help you choose what drywall repair company to hire will help you feel more confident in your decision-making.

Scroll down to the section below for a detailed list of questions to ask your contractor before any work begins.

5. Check Skills and Experience

Experience in the trades matters when it comes to choosing a drywall repair service provider, especially if you need help with a big project.

The more experience a technician has, the better he or she will be at troubleshooting issues that might arise and getting the repairs completed in a timely manner.

Ensure you choose a contractor that has years of experience on the job – and ideally one with an A rating on BBB.

At Benjamin Painters in Virginia, our technicians each have an average of 15 years experience working in the trades.

Additionally, our staff is given further training when they join our team. We’d never send a drywall repairman to your house who was not an expert.

6. Familiarize Yourself with What to Expect

A strong indication of whether or not a contracting company is trustworthy and professional is their transparency about what to expect during a job.

Companies that are more structured tend to be more experienced and have a focus on customer service. For example, at Benjamin Painters you can expect a streamlined process that puts your needs first. Our process includes the following steps:

1. Scheduling: With one simple phone call, you can hire a seasoned professional who will handle your drywall repair needs like a pro. You can also schedule an appointment online at your convenience.

2. The Arrival: You will receive a dispatch notification with a photo of the technician as they make their way to you. Your technician will arrive at the scheduled appointment on-time in a clearly marked van.

He or she will also have all the necessary tools to complete the job.

3. The Work: Once the job has been confirmed, we get to it. Either using materials you’ve supplied or materials we pick up for you (at an additional fee), our technicians will repair your damaged drywall efficiently and professionally.

All of our technicians are fully insured and bonded for accidental damages and workers’ compensation.

4. Payment for Work Completed: Generally, our services are billed at an hourly rate so that you only pay for the time required to complete the work. Once we leave, if you find a problem with our workmanship, give us a call, and we will return to fix it.

7. Discuss Pricing

Something you need to be certain of when booking a drywall repair service is the project cost and how pricing is handled with that company.

Different companies have different policies, and it’s important you inquire about an estimate (when applicable), what methods of payment are accepted, and how the pricing process works.

For example, some companies might supply you a reasonable sounding estimate over the phone and then hit you with a much larger bill than you anticipated because of hidden fees.

That’s why the team at Benjamin Painters in Virginia offers is very communicative about the pricing, so that you’re never caught off-guard due to hidden fees and surprise costs.

When we arrive at the job site, we look at the work required and provide you with an estimate. If there are additional complications/issues found then your technician will communicate the changes with you.

What to Ask When Hiring a Drywall Repair Service

After narrowing down the contractor companies you are interested in for your drywall repair job, you should prepare a list of questions to ask before interviewing your prospects.

Continue reading to discover what to ask when hiring a drywall repair service.

How Long Has Your Company Been in Business?

Is the company you’re interested in a start-up with very little experience, or a company that has been in operation for decades? Likewise, do they belong to an accredited company or are they simply looking to make a quick buck?

Are You Insured?

It’s worthwhile to check and see if a drywall repair contractor in Virginia is insured for damages and workers’ compensation. At Benjamin Painters, all our technicians are insured and bonded. This is to ensure your comfort and safety when working with our team!

When Would Be the Tentative Timeline?

It’s entirely valid to want to know how long a drywall repair or installation job will take to be completed.

Not only will this give you a sense of how long a task should take—and how much interruption your family will have to deal with while the repairs take place—but you will also be able to narrow down contractors based on their answers.

If a repair for a dented wall is quoted at taking more than a few hours, you’re likely being taken for a ride.

How Does Payment Work?

Different contractors have different ways of billing and accepting payments. Be sure to ask if the contractor accepts the method of payment you require.

Additionally, be sure to discuss how much the bill should be and look at the breakdown of costs. No one wants to be hit with a bill they did not budget for.

Our team offers upfront pricing based on the information provided, never charges overtime fees and will communicate any changes to the estimate upon viewing the damage to your drywall.

At Benjamin Painters, we pride ourselves upon being professionals—and professionals do not take advantage of their clients.

Do You Have References?

Do always ask your prospective drywall repairman for references and if they can direct you to unbiased reviews. For example, Google My Business tends to offer a range of honest reviews that will help you make a decision.

Will You Bring the Right Drywall Tools?

Your contractor should be thoroughly prepared with the right tools to complete your drywall repair as soon as they show up at your home.

You don’t want your valuable time and money wasted waiting on a technician to find the correct tools. If the job requires our team to provide materials, we will work efficiently to acquire them quickly for you during the job.

Will You Clean Up After You Leave?

It might sound obvious, but not all contractors consider cleaning up part of their job.

Be sure to ask the drywall repairman you’re interested in hiring if they clean up the job site once finished. This will give you a sense of the company’s professionalism and set the expectation that the job should be cleaned upon completion.

Benjamin Painters hardworking team always cleans up after finishing a job. It’s one way we show our clients that we put customer service first and truly respect you and your home.

Do You Offer a Warranty on Your Services?

In the event that something goes wrong, it’s good to know what a company will do to help you out. Should the job not be completed to your satisfaction or you find damage to your home that wasn’t there before, you need to be certain the company you hire will make it right.

Our Drywall Repair and Installation Services

Our professional drywall repair services can complete a range of drywall repairs and services.

Whether you need to replace the drywall in your basement due to water damage or you’ve noticed new cracks in your walls that weren’t there before, we can complete the necessary repairs to make your walls look good-as-new.

Also, we will inspect the damage to see if there is an underlying issue you should know about. For example, if you have damaged drywall in your bathroom, we can check to see if the cause was due to poor ventilation or perhaps a water leak.

Our professional technicians can complete the following services:

• Drywall repair
• Drywall mudding
• Drywall sanding
• Drywall installation
• Painting and finishing services

Schedule Drywall Repair Services at Benjamin Painters Today!

If your drywall needs replacing or repairing, the team at Benjamin Painters in Virginia are the professionals to call.

Reach out to our friendly and experienced team at 703-303-4197 or request a service online to get started today.